How do I configure my DNS for Exchange Mail

Management -

 

The following article demonstrates how to configure your DNS settings for the Exchange Mail service on theCloud.

  

DNS - MX Record

 

 To configure multiple SMTP gateways for redundancy, please use the following:

 MX 10    smtpgw1.akl.thecloud.net.nz
 MX 10    smtpgw2.akl.thecloud.net.nz
 MX 30    smtpgw1.hlz.thecloud.net.nz

DNS - CNAME Record

Record Type          CNAME
Record Name autodiscover.yourmaildomain
Record Data autodiscoverredirect.thecloud.net.nz

Wiki_-_DNS_CNAME.PNG

 

NOTE: The above picture is an example of Windows Server. Your DNS hosting provider may have different interface. Please contact your hosting service provider on how to configure DNS records using the above information.

 

For example on Discount Domain for auto discover to work the following two records must be added - Open Image in a new tab to view the original size.

 

 

Server        mail.thecloud.net.nz
POP3 standard port 110 (Port 995 and TLS required for secure authentication)
IMAP4 standard port 143 (Port 993 and TLS required for secure authentication)
SMTP port 587 with authentication (SSL encryption optional)
 
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